
Christopher Adamo
Paying for the monthly subscription. Scanned and followed directions for setup, but the calendar and app do not sync with each other. I've tried sharing photos, lists, etc., but neither can see the other, so nothing saves. Settings are cumbersome and don't clearly let you see which email address(es) is/are connected to specific accounts.
Skylight Frame
May 13, 2025
Thank you for your feedback, and I'm so sorry to hear of the frustration you are feeling with setting up your device. I'd love the opportunity to help troubleshoot and get everything synced properly for you. Please reach out to us at VIP@skylightframe.com, and we'll assist with getting your calendar and app connected smoothly!

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I just started to use it and I'm coming from the FamCal app which honestly I'm still using and just bouncing information between the two because I haven't quite loved this app just yet, the widget is probably my biggest issue ... there isn't an option to have a whole month view which could take up the whole screen if you wanted it to. And the fact there really isn't an option to add events like birthdays where the app can tell you how old someone is each year! Its just a generic event/date
1 person found this review helpful
Skylight Frame
May 15, 2025
Thank you for your feedback! We understand the desire for a moth view in the widget. Our team is actively working on expanding the widget functionality & I'm happy to share your interest in more customizable options for birthday events. Please feel free to email us at VIP@skylightframe.com if you have additional questions on optimizing your device.

Kailey Taylor
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The app needs a phone widget option to be able to look at the family calendar at a glance the same way you can see it on the actual frame. If I'm not home in front of the frame I have to click several times to get to the calendar in the app. it also has major syncing issues. no matter how many times I try to sync it doesnt show everything. Please fix! Also, most of the features are additional money per month to use. Would not buy again and do not recommend.
13 people found this review helpful
Skylight Frame
April 2, 2025
Thank you for your feedback, and we're so sorry to hear you've run into issues. We do offer a widget for Android and would be happy to help you set it up. For any syncing troubles, feel free to reach out to us at VIP@skylightframe.com—we’re here to help and want to make sure your Skylight experience is smooth and enjoyable!