
Paulius Kruzinauskas
We use Dialpad daily for communicating with drivers and our internal team, and it’s honestly one of the easiest platforms to work with. Everything is in one place—calls, messages, notes, and even automatic follow-ups. What really stands out is the AI feature. It helps create call summaries, tracks what I promised to drivers, and makes it easy to find previous conversations or important details. For example, if I promise a bonus or a specific load to a driver, AI catches that and saves it as a
14 people found this review helpful
Thank you so much for your review!

Markale Jordan
This was absolutely horrible... if you run any business that NEEDS SMS texting, do NOT go with DialPad and sign up for their yearly contract. You are locked in, with no way of canceling... I signed up because i was recommended through the CRM I was using, and at first i liked it. Then I tried to get the SMS registration done, and it's STILL not verified after 4 months... I signed up with HighLevel to do the same thing. They had it done in 9 days. complete waste of time and money.
23 people found this review helpful

Edd Stanley
Currently in major crisis mode because of Dialpad. I run a small business and use the SMS Texting as my primary mode of communication. Now, the ability to send messages has been taken away due to "SMS Registration." I have been working with Dialpad support over the course of months to get the registration right. And I have done everything they said and confirmed it with them. Now, all of the sudden, my SMSs are getting rejected, and they say it will take weeks at a minimum to get it back.
14 people found this review helpful